FAQs

What is Tradiazo? Tradiazo is a global online retail platform offering a diverse selection of high-quality products at competitive prices. We are committed to delivering a seamless shopping experience with prompt delivery and exceptional customer service.
How do I place an order? Simply browse our extensive product catalog, add your chosen items to the shopping cart, and proceed to checkout. Enter your shipping information, select your preferred payment method, and confirm your purchase.
What payment methods are accepted? We support a variety of payment options including:

How long does delivery take? Delivery times typically range from 3 to 7 business days, depending on your location. Once your order is dispatched, you will receive a tracking number to monitor your shipment.
Can I track my order? Yes, you will receive a tracking link via email or SMS as soon as your order ships, allowing you to track your package in real-time.
What is your return and refund policy? If you are not completely satisfied with your purchase, you may request a return within 7 days of receipt. Items must be unused and in their original packaging. Refunds will be processed within 5 to 10 business days after we receive the returned product.
Do you offer exchanges? Yes, exchanges are available for items that are damaged or defective. Please contact our customer support team with your order details, and we will assist you with the exchange process.
How can I contact customer support? You can reach us via:

Do you ship internationally? Currently,we are exploring options for international shipping and will update our customers accordingly.
Are your products authentic? Absolutely. All products sold on Tradiazo are 100% genuine and sourced from trusted suppliers worldwide.